The purchases made by our users on our website ("Website") are governed by the conditions ("The Conditions") described below. The purchase of tickets ("Tickets") via involves the full and unreserved acceptance on the part of the user of the following conditions of purchase. These conditions do not cover the sale of our tickets on the part of third parties outside our Website.

Carefully read these Conditions before placing an order for any tickets on our Website. If you do not accept these Conditions, you will not be able to place an order on our Website. You can print a copy of these Conditions so as to be able to consult them in the future.

1. Possibility of modification of the present conditions and the commercial offer.

PARQUE ETNOGRAFICO PIRAMIDES DE GUIMAR, S.A.Umay at any moment modify the conditions or offers published on its website (prices, products, promotions and other commercial or service conditions). But the modifications will not under any circumstances affect purchases already carried out by our users.

2. How can I make purchases on the website?

The purchase of our tickets by the user is carried out and completed through following the purchase procedure described in the present section. When buying tickets from us, you accept that communications withPARQUE ETNOGRAFICO PIRAMIDES DE GUIMAR, S.A.Uare principally through electronic media.

In order to proceed to make a purchase on our website, you only have to take the following steps:

2.1. In order to be able to make purchases on our website, the first step is to select the tickets that you are interested in.

2.2. Once selected, the following step is to register as a user. For this purpose, you must necessarily fill in the sections marked with an asterisk (*). In order to continue with the purchase, the user must accept the conditions of purchase, the legal warning, the privacy policy and our cookie policy.

2.3. The purchase will be complete at the moment at which the user enters his/her bank details on the payment gateway of the bank with a satisfactory result after verification.

Once complete, the user will receive the confirmation of the purchase via e-mail, at which point the purchase is complete.

2.4. The tickets bought by the user will have a validity of six months from the date of purchase. In order to proceed to withdraw the tickets at the facilities of PARQUE ETNOGRAFICO PIRAMIDES DE GUIMAR, S.A.U the user will have to accredit his/her identity using his/her National Identity Document or other proof of identity.

3. Price of the tickets

The price indicated at all times beside the tickets includes all applicable taxes. If there is a typographical error in any of the prices shown and if any user takes a decision to purchase based on the said error, we will notify him/her of this fact immediately and the user will have the right to rescind his/her purchase without any cost on his/her part.

4. Form of payment

Products will be paid for by means of a credit card.

This system is totally confidential and secure and the data cannot be seen by third parties. PARQUE ETNOGRAFICO PIRAMIDES DE GUIMAR, S.A.U does not keep details of the payments made by its users. The information will be supplied directly to the bank's payment platform.

5. Electronic invoicing

The user accepts that the invoices for the purchases of tickets are issued electronically. He/she can request a paper copy by sending an e-mail to


6. Policy of data protection

PARQUE ETNOGRAFICO PIRAMIDES DE GUIMAR, S.A.U informs you that you are able to exercise your rights of access, rectification, cancellation and objection, by identifying yourself in the legally established terms (by means of a copy of your National Identity Document or other identification document), indicating the specific right that you wish to enforce and your address or means of contacting you for the purposes of notification at the following address: Calle Chacona, SN, 38500 - Guimar – Santa Cruz de Tenerife or the following e-mail address

You can see further details of our protection policy at the following link "política de privacidad" <privacy policy>.


7. Applicable legislation and competent courts

The purchase of tickets via our Website and any disagreements or legal actions arising from having done so (including litigation or extra-contractual actions) will be governed by Spanish legislation.

The user waives his/her right to any other jurisdiction and submits expressly to the jurisdiction of the courts of Santa Cruz de Tenerife.

Tickets online

Validity : 6 months from the date of purchase and use any day during that period.

Minors: We do not sell products to minors. The products we sell must be purchased by adults. Persons under 18 years of age may only use the services provided by Pirámides de Güímar under supervision of a parent or guardian.

You can get more information in our Cookies Policy.

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